Frequently Asked Questions

1. I schedule one blog/website design, and up to three blog transfers per week.

2.To start the process, you’ll head over to the Services & Pricing page, select the service(s) you’d like, and pay your deposit. If the service you want is not listed, feel free to contact me.

3. After you pay your deposit, you’ll be taken to the What Now? page with instructions regarding the specific information that you’ll need to send to me so that I can work on your blog or website.

4. Your project will be added to my calendar as soon as I receive your deposit.  However, if I haven’t received all of the required information from you by your scheduled start date, your project will be bumped to the next available time slot.  I only start projects if I’ve received all of the required information.

5. During your blog/website design, I will be in constant contact, as I’ll need you to approve various design elements for your site. Please answer those emails as quickly as possible so that your design is not delayed.

6. If I send an email to you requesting information or approvals on design, and you don’t answer the email within 24 hours, your project could be bumped to the next available time slot. So it is imperative that I receive answers to emails in a timely manner until your project is complete.

7. After your project is complete and you’ve approved the design, I’ll send you a final invoice for the balance due.

All payments are made via PayPal, and you can pay with a credit card, debit card, e-check, or with your PayPal account (if you have one). You don’t have to have a PayPal account to make a payment via PayPal. Having an account makes it a bit easier, but it’s not required.

One hour of WordPress training is included with The Pro package blog design service, The Works blog design + Blogger to WordPress transfer service, and with the Small Business Website Design service. If you are purchasing a service other than those three, and you require WordPress coaching, that can be purchased on an hourly basis at $55 per hour, with a minimum of one hour.

Blogger to WordPress transfers can generally be completed within 24 hours from the time I start the process. Custom blog design can take anywhere from 2 to 3 days to complete. Small business websites can take up to a week.

Please note that the length of the project is largely dependent upon you. If you are efficient in responding to emails, the process will take a much shorter amount of time. If you delay in responding to emails or getting necessary information to me, and your project gets bumped, then obviously it could take much longer.